In accordance with Texas state law, there are two ways to file a complaint against a police officer: Informal or Formal. Each option serves a different purpose based on the nature of your concern. Below, we’ve outlined the key differences to help you decide which type of complaint best fits your situation, ensuring your voice is heard and the proper steps are taken.
Informal Complaint
An Informal Complaint is a verbal or written concern that does not follow the legal formalities of a formal complaint.
- How to file: You can file an informal complaint via phone, email, letter, or by simply filling out the form below.
- Purpose: Often used for minor issues or concerns that can be resolved quickly.
- Outcome: Informal complaints may be addressed without a formal investigation.
Click here to file an Informal Complaint
Formal Complaint
A Formal Complaint is a legally recognized complaint that meets the requirements under Texas Government Code 614.022.
- How to file: Formal complaints must be:
- In writing
- Signed by the complainant
- Notarized
- Purpose: Used for serious allegations or when the complainant desires a formal investigation and official documentation.
- Outcome: A formal investigation is conducted, and the complainant will be notified in writing of the results.
Click here to download the formal complaint form:
